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Privacy Policy

South & East Grape Harvesting Ltd
Effective Date: February 2025

At South & East Grape Harvesting Ltd ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

1. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Business Information: Company details when applicable.

  • Technical Information: IP address, browser type, operating system, and other technical details.

  • Usage Data: Information about how you use our website, products, and services.

  • Communication Data: Any correspondence you send to us via email or contact forms.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our services.

  • To communicate with you regarding inquiries, orders, or customer service needs.

  • To comply with legal obligations and protect our business.

  • To send marketing communications if you have opted in to receive them.

  • To analyze website usage and improve user experience.

3. Legal Basis for Processing

We process your data based on one or more of the following legal bases:

  • Your consent.

  • Performance of a contract.

  • Compliance with a legal obligation.

  • Legitimate interests, such as business improvement and customer service.

4. Data Sharing & Disclosure

We do not sell or rent your data. However, we may share it with:

  • Service providers assisting in website hosting, IT support, and marketing.

  • Legal authorities if required by law.

  • Business partners where necessary for providing services.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Object to processing based on legitimate interests.

  • Withdraw consent for marketing communications.

  • Request data portability where applicable.

To exercise these rights, please contact us at duncan@mvm.uk.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Cookies & Tracking Technologies

We use cookies to enhance user experience. You can manage cookie settings through your browser.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

South & East Grape Harvesting Ltd
Email: duncan@mvm.uk.com

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